Future Stores Miami

February 07 - 09, 2017

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Eslam Khalil Senior Manager, Store and Visual Design Samsung 837 Store, Samsung Electronics America


Day Three - Customer and Employee Experience & Engagement

9:00 AM Retailer Interview By Media Publication: How to Use Technology to Personalize the In-Store Experience

In this fast-paced interview, hear how one major retailer interprets in-store engagement trends and innovations for his brand, including some of the following:
•    In-store interactions to enhance customer engagement
•    How social e-commerce is reviving brick and mortar
•    The future of experience design (augmented/virtual reality, biometrics, chatbots, etc.)