Future Stores Miami

February 07 - 09, 2017

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

 Ken Konkel
Ken Konkel CTO iQmetrix
Ken has been with iQmetrix since 2008, working in product development for the company’s innovative retail solutions. Today, Ken leads development across iQmetrix’s product/platform suite on product build and delivery. He’s passionate about aligning technology with the needs of today’s retailers as well as looking ahead to future trends and new opportunities. Ken is fanatical about modern software development and building great products that can be breakthroughs and disruptors in the industry. Above all, he loves how technology is disrupting traditional industries by creating new avenues for engaging with our world every day. Ken holds a Master’s degree in Computer Science.

Day One - Maximizing Your In-Store Experience Strategy

9:55 AM Keynote: Unbox Retail With An Open, Modular Platform

Are siloed databases and poorly integrated systems slowing your business growth?
You're not alone. Retailers are looking to deliver end-to-end omnichannel experiences, but continue to be boxed in by legacy architecture that places roadblocks in the way of adding the required functionality.  This session covers four best practices to ensure system optimization:

•    Connect systems with a centralized data platform;
•    Increase content flexibility in the cloud;
•    Save money using less costly open APIs; and
•    Access a full range of analytics with comprehensive dashboards.

Discover how to start removing these roadblocks by tapping into four best practices.

Day Two - Customer-Centric Retail Design & Innovation

1:50 PM Interactive Roundtable Discussions

At Future Stores, you’re in control! Get involved in our unique, peer-to-peer roundtables for the best discussions you’ll have all year. Talk about your key challenges and hear how other institutions are overcoming them. After 30 minutes, you’ll rotate to a new table and tackle a new topic with a new expert host. Use this time as a unique opportunity to dive into a niche topic of your choosing in an informal and intimate setting. Leave the event with new ideas you can put into action as soon as you return to the office.


1.    Investing In Mobile Apps Vs Stores Relying On Employee Facing Store Systems
              Moderator: Shari Rossow, VP, Retail Operations, Best Buy
2.    Creating Interactive And Personalized Experiences With Beacon Technology

              Moderator:  Joan Pagliocco, Mobile First and Retail Transformation, Verizon Wireless
3.    The Intersection of Bots and Stores—What Are The Possibilities?

              Moderator: Heather Bell, Project Manager, Innovation, American Eagle Outfitters 
4.    How To Bring Your Merchandising Strategy Into The Omni-Channel Age
Ken Konkel, CTO, iQmetrix
Marty Yaskowich, VP of Retail Customer Development, iQmetrix
5.    Formalizing Metrics Around Your In-Store Technology Investments
Brian Dayton, Director, of Finance and
Engineering, Kohl’s Department Stores
6.     Understanding The Customer Journey In-Store
Moderator: Larry Payne, Senior Sales Executive, Enterprise Retail Solutions, MaxPoint