Future Stores Miami

February 07 - 09, 2017

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

 Lara Trepanier
Lara Trepanier Director, Store Operations Sur La Table

Day Two - Customer-Centric Retail Design & Innovation

2:50 PM Panel Discussion Revolution: Effectively Collect Customer Data In Stores To Shape Your Retail Experience

Everyone knows that they need to be capturing customer data in their stores, and hopefully in real-time for the most revealing insights. A group of diverse retailers will take you through their recent experiences with in-store data capture. You’ll also chat in small groups and learn how to:
•    Identify what is essential to capture and what’s just a “nice to have”?
•    Roll out a customer data strategy at your organization
•    Be more transparent with your customers about the data you are collecting
•    Tools for smarter data capture