Future Stores Miami

February 07-February 09, 2017

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Alison Medina

Executive Editor

Customer and Employee Experience & Engagement

09:00 AM Retailer Interview By Media Publication: How to Use Technology to Personalize the In-Store Experience

In this fast-paced interview, hear how one major retailer interprets in-store engagement trends and innovations for his brand, including some of the following:
• In-store interactions to enhance customer engagement
• How social e-commerce is reviving brick and mortar
• The future of experience design (augmented/virtual reality, biometrics, chatbots, etc.)