Brick and Mortar Retail Infographic

Posted by Matthias on May 1, 2014

In March of 2014, the Future Stores team conducted a national survey of retail executives which resulted in the Future Stores 2014 State of Brick and Mortar Report (available for free download here).  I had the pleasure of helping to collect the more than 100 responses that helped us produce this report as well as the infographic below. 

Some of the more surprising findings from the report? One of note would be that 42% of companies do not have an individual responsible for omni-channel activities. This number was much higher than anticipated, since omni-channel is now becoming a household name in marketing circles.

Without further ado, here is the infographic:

Did you like the infographic but want to see more? You can download the full report study for free here.
 

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About Future Stores: Now in its second year, Future Stores is the only conference that focuses on the challenges faced by store, operations, IT, cross-channel and retail customer experience executives trying to bridge the gap between the digital and store experience. Follow this link to download the agenda.

About Matthias Clock: Matthias is the marketing manager for Future Stores 2014. In his spare time, he enjoys reading about new and innovative approaches to customer experience, playing piano, and dancing Argentine tango.

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