Future Stores Miami

February 07-February 09, 2017

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Dave Brewer

Vice President Omnichannel / Stores
Belk Inc

Maximizing Your In-Store Experience Strategy

09:25 AM Keynote Case Study Revolution: Saving the Sale: Driving Associate Adoption And Incremental Sales Of Omni-channel Programs In Stores

Hear about Belk’s successes and pain points on the road to driving in store incremental sales from omni-channel; while engaging associate teams and their adoption to this new reality of selling.

Audience Takeaways:
• Change Management: Successes and opportunities on the road to associate adoption of omni-channel
• store programs
• Never underestimate the importance of sales credit! Associates, Managers, Stores, Corporate teams, etc…
• The importance of inventory exposure, fulfillment networks, and store technology to drive in-store sales

Customer-Centric Retail Design & Innovation

08:55 AM Panel Revolution: Holiday Hindsights—What Did We Learn?

It seems as if retailers gear up all year for the big holiday shopping push. Now that the season is behind them, hear how four retailers approached in-store innovation during Holiday 2016, their predictions for this year and what they are taking into consideration as they approach their busiest seasons in 2017. Then delve into small group discussions to focus on your plans for the rest of 2017.
• What were the key findings from the 2016 holiday season
• Ideas for what to do differently now that planning is underway for this year
• What you can do right now to position yourself for success