Video

Key Takeaways:

• What top retailers are doing to align their organizations around delivering a great customer experience
• How to make retail store data more actionable
• Strategies to make the most of store labor investments
• Ideas to empower brick and mortar store teams to win the sales day, every day

Panelists:

• Jonathan Kierman, Head of Retail Stores and Marketing, Jockey
• Joan Cedrone, Vice President of Stores, Perry Ellis International
• Colleen Lewis, Senior Vice President of Retail, Coldwater Creek
• Graeme Grant, CEO, Blueday

Key Takeaways:

• Implement omnichannel strategies to target in-market shoppers
• Identify consumers who have recently visited your store—or a competitor's location
• Hear lessons learned on turning in-market shoppers into new customers

Speakers:

• Anders Ekman, CEO, V12 Data
• Michael Engler, Head of Strategy Premium Experience – Future Retail, BMW

Key Takeaways:

• The importance of omnichannel analytics
• How businesses can expand their data reach
• How to enable the collection, connection, and activation of data to support personalization within channels
• Why understanding customer journeys is a critical step of omnichannel marketing
• Case learning showing omnichannel data and analytics programs in action 

Speakers:

• Anders Ekman, CEO, V12 Data
• Michelle Taves, EVP, Data Strategy & Product Management, V12 Data
• Todd Dziedzic, VP Analytics, V12 Data
• Steve Stawiarz, Business Analyst, V12 Data

Key Takeaways:

• What top retailers are doing to build an optimal customer experience
• How to create a seamless transition between your digital presence and your physical presence
• Strategies to give customers control over their experience—each time, every time

Speakers:

• Brent Torre, VP of Product, TimeTrade
• Karilyn Anderson, AVP, CRM & Digital Marketing, NYX Professional Makeup