Future Stores Miami

February 07-February 09, 2017

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Michael Millonzi

SVP, Retail
CornerStone Brands

Customer-Centric Retail Design & Innovation

08:35 AM Keynote: The New Growth In Retail: Brick-and-Mortar As An Extension Of Catalogue/eCommerce Brands

While many retailers are optimizing the size of their fleet and evaluating their brick-and-mortar footprint, others that have traditionally been focused on ecommerce/direct sales are jumping in with a physical brick-and-mortar presence. Whether it is a pop-up kiosk, experiential display, or a fully built-out store; great brands acknowledge the Customers desire to touch, feel, and experience products and engage with knowledgeable associates when making the decision to say “I’ll take it”. Michael Millonzi will share what Cornerstone Brands has done with its portfolio (Ballard Designs, Frontgate, etc) to complete a boundryless experience with its customer base and engage them in a very personal and tactile way.

Key Takeaways:
• How to differentiate yourself in a sea of other “choices”
• Learn how Lifetime Value (LTV) can be maximized by physical locations
• Bringing your brand to life with pass-by traffic who don’t know the brand today

08:55 AM Panel Revolution: Holiday Hindsights—What Did We Learn?

It seems as if retailers gear up all year for the big holiday shopping push. Now that the season is behind them, hear how four retailers approached in-store innovation during Holiday 2016, their predictions for this year and what they are taking into consideration as they approach their busiest seasons in 2017. Then delve into small group discussions to focus on your plans for the rest of 2017.
• What were the key findings from the 2016 holiday season
• Ideas for what to do differently now that planning is underway for this year
• What you can do right now to position yourself for success