Future Stores Miami

February 07-February 09, 2017

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Perry Kramer

Vice President and Practice Lead

Perry Kramer is a leader in retail information technology, with more than 20 years of extensive experience across several types of retailers, including department stores and specialty retailers. In addition to VP and leadership positions with retailers, he has held the CIO position with a technology company and was co-chairman of the Association for Retail Technology Standards (ARTS) board of directors. Throughout his career, Perry has managed selection and implementation projects within store systems, logistics, finance, HCM, e-commerce and merchandising.<br />

Customer-Centric Retail Design & Innovation

14:50 PM Panel Discussion Revolution: Effectively Collect Customer Data In Stores To Shape Your Retail Experience

Everyone knows that they need to be capturing customer data in their stores, and hopefully in real-time for the most revealing insights. A group of diverse retailers will take you through their recent experiences with in-store data capture. You’ll also chat in small groups and learn how to:
• Identify what is essential to capture and what’s just a “nice to have”?
• Roll out a customer data strategy at your organization
• Be more transparent with your customers about the data you are collecting
• Tools for smarter data capture