Future Stores Miami 2019

February 05 - 07, 2019

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

2019 Speakers

John Antonini
SVP, Regional Director of Stores
Saks Fifth Avenue

John Antonini is the Regional Vice President & Director of Stores for Saks Fifth Avenue based in New York City.  In his current role, John has the responsibility of leading both the brand’s historic New York City Flagship and the overall Metro New York market.  An executive with Saks since 1999, John has held a variety of leadership roles leading stores and regions in both the US and Canada.

John holds a Master in Business Administration from Walsh College of Business and a Bachelor of Business Administration in Marketing & Finance from the Ross School of Business at the University of Michigan. 

John’s appreciation for the finer things extends well beyond the wearable art that Saks Fifth Avenue sells to a passion for luxury travel and fine California wines.  He resides in New York with his wife and three sons.

Sadie Kurzban
Founder & CEO
305 Fitness

Sadie Kurzban is the 28-year old founder and CEO of 305 Fitness. Named "the next fitness cult leader," by the New York Observer, Kurzban, a graduate of Brown University, has been featured in numerous media outlets like Good Morning America, Harper's Bazaar, Cosmopolitan, the TODAY show, Vogue, Refinery 29, and Fast Company for her unique ability to turn painful workouts into outrageous fun. 

Just months out of college, Kurzban launched 305 Fitness, a dance cardio workout with a live DJ. She won Brown University's prestigious Entrepreneurship Pitch Competition and took her $25,000 prize to launch 305 Fitness in New York City. In six years, Kurzban has grown a tremendous following. Over 100,000 clients have experienced the brand, which boasts a family of 100 instructors and 50 DJs. 305 Fitness currently has 6 locations in New York, Washington D.C., and Boston, with weekly pop-up experiences in Los Angeles. 

Tim Young
CEO & Founder

Tim Young is co-founder and CEO of eatsa, where he and his team are reimagining the restaurant of the future - one that combines a magical customer experience with faster, more efficient operations. A veteran technology leader with a deep background in product and business design, Tim was named to Nation’s Restaurant News “Power List 2016” as one of the most powerful people in foodservice.

Stephen Kuhl
CEO & Co-Founder

Stephen is the co-founder and CEO of Burrow. Stephen developed a passion for building companies when he co-founded an international education consulting business out of college. He gained experience growing well-known brands as a strategy consultant at Accenture. More recently, he invested in several high-growth businesses while at Commonfund Capital. Stephen has a B.S. from Cornell University and an M.B.A. from The Wharton School at the University of Pennsylvania. He enjoys angel investing and outdoor sporting activities.

Andrew Neelon
Chief of Staff

Andrew Neelon is the Chief of Staff at Bonobos, the men’s e-commerce brand known for better-fitting clothes paired with exceptional customer service. He is responsible for working in tandem with Bonobos’ co-presidents on a daily basis, overseeing a wide range of top line projects and initiatives spanning across different areas within the organization including, real estate, finance, strategy etc.

Prior to his role as Chief of Staff, Neelon was the Real Estate and Strategy Manager, overseeing the development and implementation of Bonobos’ real estate strategy for its retail locations, called Guideshops. Before joining Bonobos, Neelon worked on the capital planning team at Hudson’s Bay Company. Neelon graduated with a Bachelor’s degree from the University of Virginia in 2013.

Paul Zaengle
EVP, Direct to Consumer
Gene Lunger
EVP, Licensee Operations, Business Development & Retail Education
Ashley Homestore

Gene Lunger is the Executive Vice President of Retail Operations (Ashley HomeStores) for the global manufacturer, Ashley Furniture Industries. Ashley is the world’s largest manufacturer of furniture, and the #1 home furnishings retailer in North America. Gene’s responsibilities encompass Licensed Store Operations, Business Development, Licensee Marketing and Retail Education. As a 30+ year home furnishings retailer, Gene’s approach to leadership has been influenced heavily by a lifetime of adventure in the outdoors, stretching and growing his personal comfort zone climbing mountains across the United States. The lessons learned at altitude give him a unique perspective on life, business growth, survival and success in a wildly evolving retail environment. Gene resides in Ft Lauderdale Florida with his wife Canicia.

Brian Seewald
SVP, Customer Experience & Operations
Michael Forrest
SVP, General Manager of Retail
Samsung Electronics America
Kate Richard
SVP, Branding and Creative
Alex and Ani

Kate Richard is the SVP of Brand and Creative at Alex And Ani. Within this role, Kate oversees the creative strategy and brand evolution, bringing synergy and innovation within the marketing, design, and merchandising groups. Driven by the vision and direction of Alex And Ani Founder, CEO, and Creative Director, Carolyn Rafaelian, Kate is meticulous in ensuring Rafaelian’s vision is represented in all components of the company, while offering insight, analysis, and guidance to create milestones and brand direction. Kate joined the company in 2012, where she focused on operations and sales through her roll in Business Development. With a driving passion for building the brand’s unique story, product strategy, and growth, she began working closely with Rafaelian to create new concepts and unique collection that continue to keep customers engaged.

Kate’s ongoing goal and commitment is to establish an even stronger connection between the teams who help define the brand and in turn, keep our fans connected in a meaningful and empowering way. Kate, a Vermont Native, has a rich background in operations and brand building. She currently resides in Rhode Island with her ingenious eight-­year-­old daughter.

Kelly Radford
VP, Real Estate & Construction
Warby Parker
Dean Handspiker
VP Design - Store Product & Development

Dean Handspiker is responsible for the overall vision, look and feel of INDOCHINO’s showrooms and assortment.

In the last the years he has designed and opened 34 INDOCHINO showrooms across the United States and Canada with another twenty planned for 2019. Dean has created environments that add value to the Made-to-Measure experience, environments that are both inspirational and accessible. 

Prior to joining INDOCHINO Dean has held senior Marketing, Visual Merchandising and Design roles internationally with Club Monaco in North America, Esprit in Germany, Bata Shoes in Switzerland and Gloria Jeans in Russia. With each brand he has led or contributed to new concepts and rapid expansions.

Kambiz Hemati
VP, Global Store Design
Foot Locker
Jochen Schmidt
VP, Retail Real Estate & Store Development

Jochen Schmidt is the Vice President Retail Real Estate & Store Development Department at Swarovski AG, a family owned crystal business run by the 5th generation of the Swarovski family.

The Retail Real Estate and Store Development Department is in charge of creating exciting retail spaces and looks after the leasing agreements, design and engineering of the architecture concepts, purchasing and production of the furniture and displays as well as the construction on-site and the subsequent maintenance. Mr. Schmidt has been with the company for over 10 years in various positions and was appointed in 2016 to the position of Vice President of the Department. Prior to that, he has gained extensive experience in Retail design, construction, business development and sales.

Mr Schmidt holds a MBA degree from the academy of economy and administration in Nurnberg, Germany as well the degree of Retail Real Estate economist at the International Real Estate Business School, Hamburg.

Andrea Wasserman
VP, Retail Experience

Andrea Wasserman is the VP of Retail Experience at Verizon, where she’s focused on reimagining how customers discover and buy technology products and services.  Her team works across operations, design, technology, and marketing to evolve and define everything from merchandising to new store concepts to product launches to customer-centric physical/digital experiences.

Most recently, Andrea served as a consultant to retail tech startups seeking to establish partnerships within the retail industry.  At the same time, she was a Senior External Advisor at McKinsey & Company focused on retail and consumer goods.  Through her website: captaincustomer.com, Andrea continues to write broadly about customer experience.

During Andrea’s time as SVP and Head of Direct-to-Consumer at Nine West, her team rolled out associate-facing technology in stores, increased the number of product categories sold online, and launched Nine West’s first mobile app.  Andrea also served as SVP/GM of eCommerce for Hudson's Bay and Lord & Taylor, directly and indirectly leading teams and processes across merchandising, marketing, operations, and product/technology. 

Andrea earned her BS from Cornell University and MBA from Columbia Business School. She and her family reside in downtown Manhattan, where she’s active with UJA Federation of NY’s fashion and technology divisions and mentors start-ups through the New York Fashion Tech Lab and XRC Labs, among others.

Shari Rossow
Retail Operations Vice President
Best Buy Co

Experienced leader with over 25 years retail and corporate experience. Specifically within Operations and Retail Systems and Infrastructure with responsibility for financial planning and strategic development from the vantage point of the end user. Have implemented many small and large initiatives at Fortune 50 company. Proven coach and developer of team members with a strengths based approach and use of the Enneagram methodology. My goal is and always will be to speak on behalf of the end user through my own personal experience growing up in retail. Hard work and hands on experience is what you get with me. I have been managing teams for over 20 years. Executor at heart!

Cherie Brandt
VP, Store Planning, IT, Strategic Planning & Analytics

Cherie Brandt is a designer, store planner and retail strategist at Macys, Inc. In her current role as Vice President Store Planning, IT, Strategic Planning and Analytics, she uses her thirty years of experience in retail design to turn high level concepts into full brand experiences. She is passionate about the future of department stores and is excited to be a part of this transformative time in retail.  

Tom O'Rourke
Vice President, Retail
David Yurman
Paul Blackburn
VP, Concept Design, Construction & Merchandising
L’Occitane en Provence

Paul joined L’OCCITANE in 2012 and has been working within the Architecture & Design industry for the last 15 years. He is in charge of all aspects of Design, Construction & Merchandising, for a store portfolio of over 250 locations in North America. Most recently, Paul has successfully launched entirely new L’OCCITANE in-store Concepts in North America, specifically aimed at enhancing the customer experience in unique and innovative ways. Prior to joining L’OCCITANE, Paul’s previous employers include Kenneth Park Architects, Rawlins Design, and Bowker Sadler Architecture. He has worked with top retailers such as West Elm, Tourneau, Rolex, True Religion Brand Jeans, and MAC Cosmetics, and in top locations such as Harrods London, Bergdorf Goodman New York, and the Fontainebleau Miami. In 2017 Paul was named one of 10 “Retail Design Influencers,” as part of design:retail magazine’s Portfolio Awards program.

Stephanie Cocumelli
VP, Direct to Consumer, Retail
TOMS Shoes

Stephanie’s career has afforded her the opportunity to bring several iconic American brands to the direct to consumer landscape, some of those are; Barnes&Noble, Nikegoddess, LandsEnd, ASICS and now TOMS.  She has grown businesses from inception to 300 store chains, responsible for and driving efforts in real estate negotiations, store design and construction, product merchandising, business operations and people development.  Stephanie’s expertise has afforded her a view of business decision making that can support growth and sustainability.  Strong local support to communities and how to use business to do good is what connected her with TOMS and what she is most proud of; being able to grow the original ONE FOR ONE business, by using business to improve lives.  

Sarah Townes
VP, Marketing
Mall of America
Jennifer Stone Williams
Vice President, Retail Services
Perry Ellis International

Jennifer is an energetic and savvy retail professional providing years of proven leadership and success at Perry Ellis International. She has expanded and led the Retail Services Division for Perry Ellis International for 19 years. Her retail coordinator team services department stores in both the US and Canada. She also heads up store planning and visual presentation in department stores for multiple brands at PEI.

Almira Cuizon
VP, Retail Operations

With over 2 decades of retail experience, Almira has seen and contributed to the evolution of retail operations first hand. She is currently the Vice President of Retail Operations for Roots, wherein she played a key role as one of the executive officers in the company’s recent IPO in fall 2016.  

Prior to her time at Roots, she was with Holt Renfrew as the Vice President of Sales Strategy and Business Development, and at GUESS + Mariciano as the National Director of Stores for Canada. In 2016 she was a contributor for the book YOUR TURN which recognized Almira as being amongst 150 most successful women in Canada.  

Outside of her work in Retail Operations, Almira has facilitated internationally and presented at the Visa Innovation Exchange Conference in Tel Aviv, in addition to multiple conferences in Beijing, Shanghai, Los Angeles, Miami, and across Canada.

Phil Amandola
VP, Merchandising and Buying - Consumer Direct
Kenneth Cole Productions
Mark Qualls
VP, Store Operations

Mark L. Qualls is the VP – Store Operations of GameStop.  GameStop is a global family of specialty retailers that makes your favorite technologies affordable and simple.  In his current role, Mark oversees all day-day operations of GameStop’s 4000 domestic locations; including essential responsibilities of labor planning and allocations, driving associate productivity through innovative task simplification processes, curating content for the store/field-based communication portal - GSO (GameStop Online), elevating guest engagement/NPS, increasing employee engagement through strategic recognition/incentive programs, and budget/expense management of 400 multi-unit leaders.  Mark is a 14-year veteran at Gamestop, during that tenure holding various positions from Regional Director to Director of HR to his current role in Store Operations. 

Mark resides in the DFW area with his wife, three children and Wrigley, the faithful dog.  Outside of work, Mark is a lacrosse coach for youth girls and works hard to share his passion for world travel and unique experiences with his family.  

William Butler
VP, Retail Services
Carnival Cruise Line

William Butler is the Vice President of Retail Services for Carnival Cruise Line. As the largest cruise line operator in the world, Carnival Cruise Line features 26 vessels positioned in 16 US home ports, Australia, and Europe; serving over five million guests per year, with three additional vessels on order including Carnival Panorama set for delivery in 2019, sailing out of Barcelona.

William is responsible for executing the global fleetwide strategy for retail, grossing over $300 million annual retail sales. With direct ownership of six retail concessionaire partners and proprietary onboard retail stores, he develops and drives the strategic vision that delivers an experience in-line with the broader vacation experience onboard Carnival Cruise Line vessels. The multi-partner model involves levels of complexities unique to the cruise line industry and travel-retail sector with the intent to deliver industry first retail experiences.

Previous to Carnival Cruise Line, William worked for FAO Schwarz in New York City. Serving as the Store Director for the world famous flagship on Fifth Avenue, William delivered an unparalleled shopping experience to over four million guests per year.

Preceding FAO Schwarz, William began his career with Hecht’s Department stores, a division of May Company that eventually merged with Macy’s Inc. Starting in their store management training program in the Northern Virginia area, William accelerated through numerous divisions before he became Vice President Store Manager of the Fredericksburg, Virginia store followed by the Commack, New York store.

Graduating from Virginia Tech with degrees in Business Management and Real Estate, William served on several organizational boards and actively participated in the Blacksburg, Virginia community.

Outside of the office, William is an avid runner and fitness enthusiast. He serves as a community leader with Big Brothers Big Sisters of Miami and participates with the Candlelighters Organization of New York City.

Chris Delusky
Head of Store Development

Chris Delusky is a credentialed program leader with over 20 years experience in international project delivery and design management for retail, restaurant, hospitality, and residential construction programs. As the Head of Store Development for Shinola, his team is responsible for driving the real estate acquisition, store design, budgeting, procurement, construction, and ongoing facility management for the entire Shinola store portfolio, as well as the retail store rollout for Shinola’s sister brand, Filson.

Michelle Kilmer
Head of KOHLER Stores and Showrooms, Americas
Patrick McIntyre
Head of Global Retail
Mars Retail Group, a division of Mars Inc.

Patrick McIntyre is the Global Head of Retail for Mars Inc. headquartered in Mount Arlington, N.J.  He leads the global retail guest experience strategy and operations of the M&M’s World Stores located in New York; Las Vegas; Orlando, Fla; London; and Shanghai. His responsibilities include managing the expansion strategy alongside full accountable for global operations, including P&L, sales, guest experience, earnings, staffing, payroll, and training. He was sponsored the reopening of the Shanghai M&M’S World store which has won many awards for design and “retailtainment” alongside outstanding gallop associate engagement results.

Patrick earned his bachelor’s and master’s degrees in business, with a concentration in International Relations, from Johnson and Wales University located in Providence, R.I. He has further studied at Harvard Business School through the executive education program. He currently resides in Minnesota where he enjoys spending time with his son and in his free time running, sailing, and traveling the globe.

Kari Harkins
Senior Director, Store Operations

Kari is the Sr. Director of Store Operations and Communication at DSW, as part of the Customer Operations Team.  Kari has been with DSW for 2 years.  In her current role, Kari and her team are responsible for all daily Store operations and communication as well as the execution of projects making the DSW Mission, Vision and Strategy come to life for the customer.  Prior to DSW, Kari was with Limited Brands for 25 years in a multitude of Home Office and Field roles, most recently as the Zone Vice President for the North.  Kari is passionate about the external and internal Customer experience and how that comes alive at DSW.  She and her team are looking for opportunities every day to make that a reality at DSW!

Jeremy Crume
Director of Retail - Americas
Caroline Brown
Director of Visual Merchandising

Caroline Brown leads the vision behind all of MM.LaFleur's physical spaces. Since joining in 2015, she founded the Experiential Design department and helped MM grow from one tiny showroom in Soho to 9 branded spaces across the nation. She has a passion for doing things differently and wants to ultimately reinvent the brick and mortar visual experience. 

Irv Cassio
Digital Experience Director
Beth Dahlke
Director of Digital & Innovation
Mall of America
Becky Snider
GM, Mizuno Experience Center

Becky Snider is a results-driven, high performing leader with extensive management experience in the retail and corporate arena.  As General Manager for the new Mizuno Experience Center in the Battery at Sun Trust Park, Becky played a key role in the design, construction, and opening of the new center.  As a Mizuno executive stated, Becky “made the seemingly impossible, possible,” steering the initiative from concept to reality in only four months.  Her close partnership with Mizuno leadership, executives from the Atlanta Braves, The Battery, Cobb County, and firms specializing in architecture and retail design and construction led to a highly successful opening.

Becky is greatly respected for her integrity, collaborative approach, and tireless work ethic to “get things done.”  Today, she continues to oversee full operations of the center and under her leadership the center is experiencing remarkable increases in sales.

Becky’s business acumen spans her career beginning as founder/owner of her own successful sporting goods’ stores.   Her “boots-on-the-ground” experience allows her to lead transformational efforts when a company needs to translate good ideas into successful growth and revenue-producing operations.  A proven executive leader, Becky’s expertise extends into operations, merchandising, customer service, hiring, sales, and promotions.  Her detailed approach, along with her engaging relationship-building style allows her to make things happen in a way that few leaders can replicate.  

Andrew Critchell
Digital Product Manager

Andrew is the Manager of Digital Product Marketing at Walgreens, supporting Mobile, SMS, API and other digital programs.  During that time, he has helped the company drive to its over 50 Million App Downloads and shape how it integrates digital functionality and usage into customers’ lives.  Andrew is on also the board of the Faraja Fund Foundation, which supports a school in Tanzania for physically disabled children.  Andrew spends his time with his family in Evanston, racing triathlon and listening to podcasts. 

Ryan Grogman
Senior Vice President and Practice Lead
BRP Consulting

Ryan is a respected advisor in the retail technology industry. His diverse background includes several senior positions both aa retail executive as well aa consultant. Ryan has worked with a variety of retailers across home entertainment, luxury goods, apparel, specialty hardware, book publishing, tires & batteries, consumer goods, and wholesale goods. He specializes in developing technology strategies thaalign with corporate and customer objectives, along with technology selection and implementation projects for in-store, mobile, order management, payment security, and e-commerce solutions.

James Greene
Retail Industry Executive, OKI Americas
OKI Data

James Greene has been working with and consulting to Retail clients for over 25 years with proven success in driving revenue growth through innovative print solutions. James has extensive experience in process improvement, document management, SaaS and cloud systems. Successfully utilizing strategic business planning and executive relationships James has successfully developed custom retail solutions designed to help clients utilize print to grow their business with Fortune 500 as well as mid-sized retailers.

Ellen Granoff
Program Director - Future Stores Miami 2019
Worldwide Business Research

Ellen Granoff is a Program Director at Worldwide Business Research where she directs both eTail Europe and Future Stores Miami. After graduating Cum Laude from the George Washington University in Washington, D.C., Ellen moved to New York City to pursue a career in events. When she isn't at her desk in WBR's Bryant Park offices, you can find Ellen running outside on the East River running path or at one of New York's many fine pizza establishments.

2018 Speakers

Lyn Lewis

Lewis has applied her background in operations, customer care and consulting to luxury lingerie. Over the past 4 years, she has added more brick-and-mortar locations to Journelle’s omnichannel business, which currently includes locations in New York City, Chicago and Los Angeles, in addition to Journelle.com. Her passion for enhancing store experience and leveraging consumer data drives all strategic initiatives for the Brand.

Michael Lastoria
Co-founder, CEO, and Creative Director

Michael Lastoria is a serial entrepreneur who is known for building companies on four core principles: design-driven, culture-centric, brand-led, and most importantly, morally sound.

In 2012, he co-founded &pizza, a fast-casual pizza brand that embodies those principles. In five years, he has raised more than $40 million for expansion and growth, opening 23 shops spanning multiple east coast markets. From culinary innovation to retail design, &pizza set out to create a brand with strong point of view. The company’s success is evidenced in the Tribe’s intentional commitment to building a cultural movement.

In addition to &pizza, Lastoria is a co-founder of JWALK, a New York based full service creative agency, leading the company in growth strategy and business development. Having helped grow the company into a small but powerful force in the agency world, he sold the company in 2017 to beauty powerhouse, Shiseido.

Brendan McQuillan
SVP, Venue Operations

Brendan has been leading the In Venue Business for Fanatics since 2013.  This business incorporate all retail business outside of Fanatics ecommerce business platform.  This division delivers top of line integrated retail operations to partners such the NBA Flagship store in NY on 5th ave, NASCAR trackside business, Kentucky Derby, Pittsburgh Pirates, Sacramento Kings, NJ Devils, University of Texas, LSU, University of Washington, SEC/PAC 12 Championships and other major universities and professional teams.  

Brendan has a varied background in the sports licensed retail business working with the Philadelphia Eagles, National Hockey League, Majestic Athletic, and QVC.

Wade Allen
Chief Digital Officer
Chili's (Brinker International)

Wade Allen is Chief Digital Officer for Chili’s® Grill & Bar. In this role, he spearheads the digital and mobile strategy and innovation for the brand, including Ziosk® tabletop devices which now rest in the hands of guests at nearly every Chili’s restaurant across the country.  He also oversees Chili’s loyalty program, customer relationship management, promotions and digital couponing and guest analytics.

Prior to joining Brinker in Feb. 2014, Wade served as President of CouponFactory, a wholly-owned subsidiary of Rockfish Interactive. In this position, he was responsible for the company’s overall strategy and retail digital shopper marketing initiatives as well as new business growth and product ideation. He also held positions as Vice President of Retail for Rockfish Interactive and as Account Director/Solution Lead at the integrated marketing agency, RAPP, where he worked on a number of Brinker brands.

Marjolein Westerbeek
President, USA
Rituals Cosmetics

Highly accomplished, pioneering senior level executive with extensive experience in the Omni-channel approach for brands. Working knowledge of business needs in an international field. Recognizes what strategy means for operations and the other way around. Encourages bold ideas for building the business and there is nothing that is perceived as undoable. Worked in several roles in education, apparel and beauty and consistently recognized as a strong inspirational leader who easily elevates other people. Within Rituals a strong track record in leading country’s like the Netherlands, Belgium, Luxembourg, Switzerland, France, UK and US the way to success. Main focus to guide Managing Directors and country teams to the next level in their development alongside with their P&L’s. In a company with huge growth like Rituals its crucial to connect brand values to people and the other way around with the aim to create ambassadors and advocates to further enroll the brand in the best possible way.

Paul Bundonis

Paul is President of IT’SUGAR, joining in 2015 with responsibilities for sales & operations, store development, marketing, and human resources, finance, IT and HR. One of his primary focuses has been to maximize the offering and delivery of the brand’s entertainment value. He has over 30 years of operations experience in the growth stages of several entertainment and consumer goods brands including Build A Bear Workshop, FAO/ Zany Brainy, L Brands, Eddie Bauer and Macy’s.

Steve Wilder
City Furniture

Steve Wilder began his career as a CPA and was fortunate to join his favorite client, Waterbed City, in 1981. Waterbed City provided Steve with the opportunity to learn and grow as the company rebranded to City Furniture in 1994, and became one of South Florida’s most recognizable brands. Steve has been City Furniture’s Chief Financial Officer since 2001 and the Chief Information Officer since 2012. Steve earned a Bachelor Degree in Accounting from the University of South Florida and an MBA from Florida Atlantic University. He maintains an active Florida CPA License and is a member of the American Institute of CPAs, the Florida Institute of CPAs, Broward County Chapter, and Financial Executives International, Broward County Chapter. Steve was given the “2015 Apogee Award - Broward County CFO of the Year” by South Florida Business Wealth magazine. He has participated in both CFO and CIO Forums sponsored by the South Florida Business Journal.

Travis Harrison
Head of Retail
Shinola Detroit

As the Director of Retail at Shinola, Travis Harrison focuses on building the brand in the retail space by emphasizing Shinola’s core values: job creation, manufacturing and quality made goods. Harrison helps elevate the Shinola brand through selective hiring and inspiring of retail teams for Shinola stores. A Texas native and New York University graduate, Harrison spent eight years with Ralph Lauren before joining Shinola in 2015.

Colleen Lewis
SVP, Retail
Coldwater Creek

With more than 25 years of Retail leadership experience, Colleen Lewis recently joined Coldwater Creek to launch their retail initiative as the Senior Vice President of Retail. Prior to joining Coldwater Creek, Colleen began her career in the cosmetics industry working for industry leaders L’Oreal USA and The Estee Lauder Companies. During her career she has worked in multi channels with a diverse background including wholesale, specialty retail, outlet and luxury stores. Colleen has held executive positions for iconic brands including Victoria’s Secret, Polo Ralph Lauren, Kenneth Cole, Burberry, Luxottica Retail and Alex and Ani. In addition to a successful career, Colleen has recently celebrated her 25th wedding anniversary and is the mother of two amazing children.

Per Cromwell
Co-Founder, Head of Creative
Wheelys (Moby-Mart)

Per Cromwell is a Swedish award winning designer/inventor/activist who in the recent years has co-founded several innovation companies, most notably, Wheelys Café. Currently he is the head designer for Moby Mart, a mobile retail solution. 

Jon Nordeen
Former CIO
Hudson’s Bay Company
Paul Blackburn
VP, Concept Design, Construction & Merchandising
L’Occitane en Provence

Paul joined L’OCCITANE in 2012 and has been working within the Architecture & Design industry for the last 15 years. He is in charge of all aspects of Design, Construction & Merchandising, for a store portfolio of over 250 locations in North America. Most recently, Paul has successfully launched entirely new L’OCCITANE in-store Concepts in North America, specifically aimed at enhancing the customer experience in unique and innovative ways. Prior to joining L’OCCITANE, Paul’s previous employers include Kenneth Park Architects, Rawlins Design, and Bowker Sadler Architecture. He has worked with top retailers such as West Elm, Tourneau, Rolex, True Religion Brand Jeans, and MAC Cosmetics, and in top locations such as Harrods London, Bergdorf Goodman New York, and the Fontainebleau Miami. In 2017 Paul was named one of 10 “Retail Design Influencers,” as part of design:retail magazine’s Portfolio Awards program.

Ron Harries
VP, Head of Retail Stores
Techstyle Fashion Group

Ron Harries is Vice President, Head of Retail for Fabletics. A TechStyle Fashion Group brand & Co-founded by Kate Hudson, Fabletics offers high-quality fashion forward activewear for women at great prices. As a 30-year veteran of the retail business, Ron began his career at Sears in 1987. He has helped develop & deploy successful Omnichannel strategies at multiple companies, & is driven to help pioneer technology that simply enhances the overall experience for all of Fabletics Members & Guests. While Ron has years of experience leading business units in excess of a billion dollars, he notes that the highlight of his job is spending one-on-one time with Members, Guests & Associates, adding that there is no better way to get honest feedback than to personally ask the person who is giving you the opportunity to serve them. Although his office is in LA, Ron lives in SLC, UT with his wife of 26 years. …Why SLC? Greatest Snow on Earth!

Marcie Webster
Head of Global Retail
Specialized Bicycle Components
David Kepron
Vice President, Global Design Strategies, Distinctive Premium Brands
Marriott International

David Kepron is the Vice President of Design within the Global Design Strategies department at Marriott International. His focus is on the creation of compelling customer experiences within a unique group of Marriott brands called the “Distinctive Premium Brands” including: Renaissance, Westin, Le Meridien, Autograph Collection, Tribute Portfolio and Design Hotels. Kepron brings 20 years of retail design expertise to the making of meaningful customer connections at hotel properties around the globe. His multidisciplinary approach to design focuses on understanding consumer behavior and the creation of relevant brand experiences at the intersection of architecture, sociology, neuroscience and emerging digital technologies. For Kepron, the primary function of all customer experience design is to weave the customer’s innate physical and emotional responses to the environment with the brand story making remarkable moments that foster lasting connections. As a frequently requested speaker to retailers, hoteliers and design professionals nationally and internationally, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising as well as creativity and innovation. He has held teaching positions at New York’s Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore. David currently brings his creativity and insight on brand experiences to an international audience as a member of VMSD magazine’s Editorial Advisory Board and the Association for Retail Environments (A.R.E.) Dream Team. David also serves as an Emeritus Member of the Board of Directors of The Planning and Visual Education Partnership (P.A.V.E.). David earned his Bachelors of Science in Architecture and Bachelors of Architecture degrees from McGill University in Montreal, Quebec Canada. He is a member of the American Institute of Architects (AIA), The Retail Design Institute (RDI) and a LEED Accredited Professional (LEED®BD+C). In the fall of 2014 STMedia Group International published Kepron’s first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World.” David Also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.

Shari Rossow
Retail Operations Vice President
Best Buy Co

Experienced leader with over 25 years retail and corporate experience. Specifically within Operations and Retail Systems and Infrastructure with responsibility for financial planning and strategic development from the vantage point of the end user. Have implemented many small and large initiatives at Fortune 50 company. Proven coach and developer of team members with a strengths based approach and use of the Enneagram methodology. My goal is and always will be to speak on behalf of the end user through my own personal experience growing up in retail. Hard work and hands on experience is what you get with me. I have been managing teams for over 20 years. Executor at heart!

Eugene Andreassi
VP, Retail Services
Benjamin Moore & Co.

Eugene Andreassi is Vice President of Retail Services of Benjamin Moore & Co., a unit of Berkshire Hathaway and North America’s favorite paint, color and coatings brand. Andreassi is responsible for overseeing the Company’s range of retail store-oriented programs, and oversees its Store of the Future initiative. A life-long veteran of the paint industry, Andreassi brings over 30 years of experience to his position. For the past 26 years, Andreassi has worked at Benjamin Moore & Co. in roles ranging from territory sales, sales planning and administration, retailer relations, retail merchandising, employee training, and product introductions. A graduate of Purchase College in New York, Andreassi serves on the Board of Directors for the Queens County Farm Museum in New York City.

Ambles Kwok
VP, Technology & Digital Innovation
Indigo Books
Valara Gee
VP Stores and Store Operations
Brendan Witcher
Principal Analyst, Digital Business Strategy
Forrester Research

Brendan serves digital business strategy professionals. He is an expert on eCommerce business, consumer behavior, and technology trends in the digital engagement space. He is also an authority on technology developments that affect both online and offline commerce industries, as well as vendors that help deliver today's leading strategies and tactics in digital excellence.

In his research, Brendan covers such consumer-oriented, cross-vertical topics as eCommerce trends, personalization, omnichannel, customer experience management best practices, engagement strategies, and conversion optimization. Brendan applies this knowledge to numerous industries and spends most of his time consulting with companies that are at the forefront of dealing with digital disruption.

In addition to keynoting at global industry events and advising executive teams on digital strategy, Brendan is sought after for comments and insights by industry media such as Bloomberg, CNBC, NPR, PBS, The Economist, The Wall Street Journal, Time, and USA Today.

Before joining Forrester, Brendan amassed 25 years of experience working for enterprise organizations in multichannel retail and hospitality. During that time, he led significant digital transformation projects, including selecting and integrating enterprise platforms as well as eCommerce support systems and customer-facing technology solutions. He has held multiple leadership positions with Guitar Center and Harry & David, including roles in strategic planning, eCommerce operations, digital marketing, business analytics, customer insights, and CRM. In addition, he has served as an adjunct professor for Southern Oregon University's MBA program.

Brendan graduated from Columbia College with a B.A. in business management. He later earned an MBA with a focus on marketing and a postbaccalaureate in financial analysis/accounting, both from Southern Oregon University.

Ross Anicai
AVP, Store Design & Construction
Mark’s + FGL Sports
Michael Koch
Senior Director, Store Development
Samsung Electronics

Since 2013, Michael Koch has served as the Senior Director of Development for Samsung Electronics America based in Richardson, Texas.

Previously, Michael spent 23 years working for Fortune 500 companies such as Apple, Guess, Nextel, and The Ritz-Carlton while living in Washington, D.C.; London, England; and Lugano, Switzerland. Michael studied at the University of Maryland, where he received a bachelor’s degree in architectural and design engineering.

Having designed and constructed hundreds of the most well-known retail locations throughout four continents, Michael’s primary responsibility is to grow the Samsung brand in North America through intentional, iconic design. His team is tasked with the design, development, and maintenance of more than 50,000 locations in the U.S. alone, and is responsible for creating the 55,000-square-foot Samsung 837 flagship store in New York City. Receiving worldwide recognition and awards for this location from Forbes and Design:Retail as a top experiential location, Samsung plans to utilize subsequent findings in future designs worldwide. Some of his most noteworthy achievements include Apple’s signature locations in Berlin, Barcelona, and Turin, as well as Guess flagship retail locations in Milan. In addition, he was responsible for emblematic resorts for The Ritz-Carlton in Florida, San Francisco, and the Cayman Islands.

Michael’s career began in the U.S. Marine Corps by serving with distinction as a platoon sergeant in a line infantry reconnaissance unit from 1983 to 1993. Honorably discharged in 1993, Michael’s last tour after the Gulf War was at the University of Memphis, where he taught the ROTC corps of cadets. Throughout his military career, Michael earned awards for leadership and service over nearly 10 years of active duty that included four combat tours.

Michael, an industry professional known widely for his tireless pursuit of perfection, has a deep passion and high level of experience in design and construction implemented in more than 40 countries. He has received awards for not only creating a brand’s prominent worldwide image, but also expanding his team’s abilities through professional instruction and training.

Michael created The Road Ahead Foundation in 2008, with sponsorship from former First Lady Mrs. Laura Bush and others, as a means of helping orphaned children suffering from this worldwide pandemic. His focus now is to harness his talents and extensive business relationships to better the children of America by making a difference in young peoples’ lives and career paths worldwide.

Kari Harkins
Senior Director, Store Operations

Kari is the Sr. Director of Store Operations and Communication at DSW, as part of the Customer Operations Team.  Kari has been with DSW for 4 years.  In her current role, Kari and her team are responsible for all daily Store operations and communication as well as the execution of projects making the DSW Mission, Vision and Strategy come to life for the customer.  Prior to DSW, Kari was with Limited Brands for 25 years in a multitude of Home Office and Field roles, most recently as the Zone Vice President for the North.  Kari is passionate about the external and internal Customer experience and how that comes alive at DSW.  She and her team are looking for opportunities every day to make that a reality at DSW!

Allison Sommer
Director of Marketing
The RealReal

As Head of Category Marketing for The RealReal, Allison Sommer leads business development and growth of the luxury consignment site’s retail verticals. In this role, she is driving The RealReal’s expansion from online to offline, heading marketing of the brick and mortar business: fine jewelry & watch Valuation Offices. Allison brings with her a wide array of technology and business experience. She began her career working for U.S. Congress, but was lured away by the promise of quick innovation and big results at Google. She worked in a variety of roles across Sales, Product, and Marketing, mastering online advertising along the way. Experience at Chinese internet giant Baidu and New York beauty startup Birchbox cemented her understanding of the global technology landscape and interest in technology driven retail. Allison joined The RealReal to help change the way people shop and think about sustainable consumption. Allison holds an MBA from Stanford University and a BA from Washington University in St. Louis.

Lauren Zirilli
Senior Director, Omni-Channel Strategy

Lauren joined Vistaprint in 2011 to lead the transformation of the brand and communication strategy.  She was responsible for the  development of the global brand strategy and the activation of the company’s rebrand in 2013.  Lauren is currently leading Vistaprint’s expansion into physical retail.  Lauren’s team opened the global e-commerce company’s first retail store in June of 2017 in Toronto, Canada. Prior to joining Vistaprint she spent her professional career in a variety of marketing and branding roles in the financial and retail industries as well as tech start-ups.

Jennifer O’Beirne
Senior Director, Customer Experience & Merchandising
Chad Stiernagle
Senior Director, Automated Retail
Best Buy
Danielle DiMaiolo Rendini
Director, Store Operations
Barneys New York

Danielle DiMaiolo Rendini is currently the Director of Store Operations at Barneys New York where she focuses on the innovation of operations and the delivery of customer experience expectations in the organization’s 24 full-price and off-price stores. Prior to joining Barneys New York, Danielle held various roles at Bloomingdale’s, H&M, and Kurt Salmon. At Kurt Salmon, Danielle worked with a variety of specialty, department store and off-price retailers. Danielle holds a bachelor’s degree in Business from Boston University and is based in New York, NY.

Albert Vita
Director, In-store Strategy, Insight and Innovation
The Home Depot

Albert Vita leads the store merchandising strategy, innovation, and insights team at The Home Depot focusing on the In-Store experience for the 2,000 store locations in the United States.  Albert is a retail strategy and technology leader with 25+ years consulting and industry experience with Fortune 500 retailers specializing in large-scale transformation initiatives. Rethinking the balance between people, process, and technology, Albert’s focus is on creating a seamless consumer experience through all Home Depot's touchpoints (store, mobile, web, kiosks, catalog, call center, and social media) that allows customers to buy how, when, and where they want.  Albert was also the Program Manager for Home Depot's "Store of the Future" / Pilot Store Initiative. 

Richard Lems
Director, Format and Design
Rituals Cosmetics
Already young Richard knew that retail is his thing. Started as youngest area manager for a big retail chain in the Netherlands he grows from area manager to director of Format & Design. 12 years ago he started with the start up “Rituals” and since then experienced and is one of the key responsible person for ,the amazing growth of Rituals. Responsible for the Format & Design strategy of the company and the general look and feel of all point of sales. His team managed the growth of point of sales locations from 7 stand alone store until 650 and from 700 wholesale locations to 2500 wholesale locations in the last 10 years and numerous of other projects like shopping windows, pop up stores and exhibition stands. Translating the brand philosophy in a retail experience and let the rituals fans get the best “slow down” experience they can have. At Rituals we don’t sell beauty, we’re here to make you feel special!
Jodi Zeppelin
General Manager
SF MOMA Stores
Timothy Anaya
Director of Customer
Ministry of Supply

Timothy Anaya is the Head of Customer Experience at Ministry of Supply, a menswear/womenswear brand which designs, creates and sells technically advanced professional clothing.  Infusing technology into fabric development and through advanced manufacturing processes, Ministry of Supply is inventing a new category of clothing: performance professional.  The company has been featured in the NY Times, Fast Company, Elle Magazine and on the TODAY Show. Timothy works to analyze the expansion of the company and ensure customers, both in-store and online, have a seamless experience. He works alongside an agile retail staff on the expansion into physical retail, and has launched stores in Boston, San Francisco, Chicago, D.C., Bethesda, Atlanta and NYC. Timothy is also the head photographer for Ministry of Supply, and is passionate about people dressing smarter so they can do more.

Lindsay Angelo
Growth Strategist

Born and raised in Vancouver, Canada, Lindsay joins us from the world of Strategy and Innovation, spending the last three years helping to grow lululemon’s Strategy team. Lindsay discovered her passion for business and retail early on, starting up her own apparel venture at young age. Since then, her entrepreneurial spirit has led her to the angel investment arena, growing early-stage companies alongside ambitious founders with big ideas. 

A lifelong love for sport transported Lindsay bi-coastal, to play NCAA Division 1 volleyball for George Mason University in Fairfax, Virginia, and later, to take on a role with the 2010 Vancouver Olympic Committee. A dual citizen of the US and Canada, what ultimately drew Lindsay back to Vancouver was an appetite to pursue an MBA in Management of Technology. On the weekend, she can be found breaking out moves on the b-ball court, the studio, and with her 3-year old nephew to the tune of Pharrell.

Timothy Embretson
Director, Retail User Experience
Best Buy

Timothy Embretson grew up on a small Iowa farm where he learned to appreciate solving problems with simple ideas. Armed with a degree in graphic design and a passion to advocate for users above all else, he has helped businesses of all sizes solve complex problems. He is currently challenging traditional retail at Best Buy in Minneapolis, Minnesota.

Rachel Mann
Director of Offline Retail

Rachel launched MM.LaFleur’s Offline experience and pop-up model. Since the company, whose mission is to take the work out of dressing for work, was founded in 2013, she has opened 6 brick-and-mortar locations (more on the way!) and oversees 30-40 pop-ups per year. With a focus on strategy, operations, experience and FP&A, Rachel is passionate about integrated customer experience, personalization, and employee experience all while keeping the bottom line in check.

Kamyar Arjomand
Director, Connected Retail & Omni-Channel Experience
ALDO Group

Kamyar Arjomand, joined the ALDO group in 2008.  He has developed his retail expertise through roles that have spanned from store management to leading the corporate-scale transformation of buying and supply chain processes.  In the past three years, he has led projects which are at the heart of Aldo's growth strategies: mobile and connected store experiences.

Kamyar Arjomand is the head of the Connected Retail practice at ALDO.  His team's missions are to design services made to enhance the shopping journey for consumers and sales associates, to frame consistency & continuity through all touch points, as well as to drive pilots and tests on new concepts.

Corrine Ruff
Retail Dive
Jessica Schiffler
Jane Wooldridge
Business Editor
Miami Herald
Jeri Shipman
Director, Business Development, Strategic Partnerships
St. Jude Children’s Research Hospital

Jeri Shipman currently serves as Director, Strategic Partnerships at ALSAC, the fundraising and awareness organization for St. Jude Children’s Research Hospital. Jeri is one of the leaders for New Business Development.

Jeri began working for St. Jude Children’s Research Hospital® in 2007 and has focused the last decade of her career building strategic business partnerships through consumer/cause campaigns. She has worked with Fortune 500 companies to create mutually-beneficial cause partnerships that authentically connects with their stakeholders and meets their business objectives. Prior to joining St. Jude, Jeri worked in marketing and sales within the for-profit space including agency, grocery, fashion and financial industries.

Mike Tippets
VP, Enterprise Marketing & Organizational Development

Mike Tippets is vice president of the Hughes Global Media Group, a product and solution division of Hughes. Mr. Tippets assumed this position in January of 2010 and in this capacity he is responsible for the development of managed services, software applications and other solutions based on Hughes digital media products and technologies.

Previously, Mr. Tippets served as president of Helius, which was acquired by Hughes in 2008 and became fully integrated into the Hughes family in January 2010. As a leading provider of business-class IP video solutions, the former Helius provided solutions for training and learning, digital signage, and corporate communications to business customers around the world.

Mr. Tippets is a 25-year veteran of the high-tech industry and brings a dynamic and passionate vision of what IP solutions can provide for businesses in the 21st century.

Rob Crane
SVP, Global Sales
Altierre Corporation
Scott Adel
VP of Retail Innovation

Scott Adel is currently Vice President of Retail Innovation at Tulip. He previously served as Head of Omnichannel Retail for the Canadian lifestyle brand, Frank And Oak. With an extensive 20 year retail track record at some of North America's largest brands, he continues to drive innovation in the companies he serves by integrating technology and business processes in unique ways to drive engagement and business growth.

Anders Ekman
V12 Data

Jeffrey is a business focused technology strategist with a passion for generating company results through process change and technology innovation. His experience includes both managing e-Commerce and SaaS businesses and consulting with clients on their growth strategies, business and operating models, customer and market strategies. Jeffrey also has extensive experience in helping IT and Engineering organizations make the transition to agile development and DevOps methodologies. Jeffrey’s combination of consulting and operating experiences in North America, the EU and China enables him to bring a unique perspective to business challenges when partnering with his clients.

Stefan Midford
President & CEO
Natural Insight

As President and CEO of Natural Insight, Stefan Midford has over 30 years of experience in information technology, operations and workforce management. His extensive business background includes leadership roles at major credit, retail and marketing businesses in the U.S. and Canada, with assignments at Discover Financial Services, Sears Roebuck & Co., Sears Canada Inc. and prior to founding Natural Insight, as COO at Intersections Inc. Mr. Midford’s management experience gives him insight into the strategic challenges facing organizations with distributed workforces, as well as the specialized logistical issues that go with them. He is a member of the Institute for Global Work at Boston University, and a Board Member of the World Alliance for Retail Excellence and Standards. In addition Mr. Midford is an active proponent of the need for continued advancement of Science and Technology in schools, and works as a mentor for a Northern Virginia high school robotics team. He is an avid photographer and a member of Mindshare, an invitation only group of Washington DC area CEO’s leading high growth technology companies.

Ned Gammell
VP, North America

Ned is the VP of North America for Concrete Platform.

Ned has worked with some of the worlds largest and most innovative brands for over 10 years, helping them to leverage best in breed ‘collaborative’ technology to connect their employees and partners around the world. Previously part of the original start up team at UK tech company, Huddle Inc, Ned joined Concrete Platform in 2011 to help scale their operations both in Europe and the US. Since moving to New York to open Concrete’s US office in 2014, Ned is responsible for all US operations, which is now the dominant and fastest growing market for Concrete. He is proud to work with a number of America’s most exciting retail brands such as L’Oréal, Kate Spade & Co., Tory Burch, Calvin Klein, Tiffany & Co., and many more.

Outside of work, Ned is passionate about surfing, motorbikes, theatre and music.

Matt MacInnis
Founder and CEO

Matt MacInnis is Inkling’s founder and Chief Executive Officer. He founded Inkling in 2009 on a mission to make the world smarter with mobile technologies, and has built it into the market leader in workforce enablement. Today, Inkling is the leading field operations management system for retail, restaurants, and other industries.

Before Inkling, Matt spent eight years at Apple, where he ran the company’s education market development organization, based in Beijing. Matt subsequently returned to Apple’s California headquarters to coordinate Apple’s growth in education globally.
A native of northeastern Canada, Matt earned a degree in Electrical Engineering with a Citation in Mandarin Chinese from Harvard University. Both Matt and Inkling are based in San Francisco.

Matt Judge
Chief Communications Officer and Executive Principal
Eight Inc.

Matt Judge is designer who thrives at the intersection between business and design, inspired equally by creative polymaths such as Dieter Rams, Le Corbusier, the Eames’ and Vignelli’s, and business/thought leaders like Simon Sinek, Howard Schultz, Angela Ahrendts and Hans Rosling. 

Throughout Matt’s 14-year design experience, his career has given him the opportunity to work across continents, categories and disciplines, delivering award winning work and experiencing both the client and agency side of the table in the process. He has worked with a number of respected brands and communications agencies, large and small, including Apple, Westfield, Sony, Burberry, Hewlett Packard and Rankin. At Apple, Matt worked in both the retail and product team, delivering Apple’s creative strategy and launching projects such as iPhone, iPad and MacBook Air. 

Matt is also the founder of Design Assembly, an online design forum gathering an audience of over 80,000 unique visitors each month to critically discuss design and its impact in the world. Sales from its published compendium, ‘DA3’, have raised over £14k for cancer charities worldwide. In 2013, The Creative Circle recognized the publication, which Matt wrote, edited and designed with a prestigious 'Gold’ award for creative excellence. 

In 2010, Matt joined Eight Inc. and was part of the leadership team to shape an inter-disciplinary company approach to create the emerging field of Experience Design. In addition, Matt led teams of strategic designers and business creatives to deliver holistic, human-centric experiences, spanning the digital and physical realms. As sole Regional Principal of Eight Inc.’s EMEA operations, Matt led the growth of the London studio from 4 people in 2013 to a sustainable 30 individuals in 2016. His current clients include Jaguar Land Rover, Barclays (Wealth and Retail), Akbank, His Royal Highness Sheik Hamden and include leading an award winning fin-tech innovation program for Citi Private Bank. 

His interests include brand, marketing and communication design, sociology and anthropology, Innovation and service design, culture creation and organizational design, change management, social activism, and genomics and healthcare innovation. 

To help inspire and define the design community, Matt has been invited to events globally as a keynote speaker, which includes Harvard Business Review, Index Conference, Citi Mobile Challenge, Imperial College, Crystal Apple Creative Festival, and MasterCard StartPath. Matt is now the Chief Communications Officer and Executive Principal and based in the Eight Inc. San Francisco office.

Jeff Cashman
Manhattan Associates

Senior Vice President, Business Development, Manhattan Associates Jeff Cashman serves as Manhattan Associates' senior vice president of business development. Mr. Cashman joined Manhattan Associates in January 2005 from MAPICS, a publicly traded company that specializes in enterprise resource planning software solutions for manufacturing companies, where he served as vice president and general manager of international operations. While at MAPICS, he also served as their vice president of professional services and chief marketing officer. Prior to MAPICS, Mr. Cashman held senior executive positions at Viewlocity, a supply-chain event management software solutions provider and as senior vice president of marketing and business development at McHugh Software (now Red Prairie). Mr. Cashman started his career with Accenture, where he spent more than a decade in their distribution/logistics software organization and supply chain strategy practices. He is a graduate of the University of Illinois.

Mike Zorn
VP, Workplace Strategy

Mike Zorn is the VP of Workplace Strategy for Workjam. In his role, he works with client companies to develop strategies, using the Workjam Digital Workplace, to empower and engage their hourly workforce. With a focus on the emerging workforce it is essential that companies use a platform like Workjam to meet the demands and expectations of the multifaceted associates. Prior to joining Workjam Mike spent 30 plus years with Macy’s Inc. the last 15 as the Senior Vice President of Associate and Labor Relations. His responsibilities included culture and employee engagement development, internal branding and communications, employee and labor relations strategy for the Macy’s enterprise.

Austin Armstrong
Head of Global Marketing

Austin is the Head of Global Marketing for StoreForce and oversees the development of marketing strategies around the world. Before transitioning into Global Marketing in 2017, Austin was the Director of North American Business Development from the time he joined StoreForce in 2013. 

Austin comes from an extensive background in fast-growing brand communications and consumer engagement solutions. His career started alongside industry leaders in a digital, social and advertising design agency where he worked on special projects related to building strong brands for clients, and successfully marketing strategies and campaigns. He moved into Business Development in 2009 with a media technology company, where he oversaw business strategy and product research and development.  

From the moment he joined StoreForce, Austin has expressed his passion for building the StoreForce business, building a strong Retail network, and building brand excitement among his colleagues and our clients.  His passion for Speciality Retail, the StoreForce brand, and his strong social network has accelerated Austin as an ambassador for the StoreForce Solution and WFM+. Austin has been a champion of StoreForce’s journey to help Speciality Retailers thrive in the quickly evolving and highly competitive space, and has built the business from a revenue and culture standpoint. He now looks forward to the continued strengthening of StoreForce’s global brand and commitment to the customer community. 

Dave Bunce
VP Sales

Dave has recently joined StoreForce as VP Sales to help continue the company’s accelerated growth into the Global Specialty Retail market. Dave brings a unique view of the industry with over 12 years of retail WFM experience, both from working with a leading WFM consulting organization, as well as with multiple retail WFM software providers. 

Dave has worked with dozens of retailers over this period and has developed a keen understanding of best practices in retail labour management, scheduling, and driving sales performance.   With a background in building high performing sales teams and a wealth of experience in the Retail workforce management space, Dave is passionate about helping our retail customers achieve their success objectives. Dave believes that the StoreForce Solution is the best kept secret in Retail technology, and has been inspired by the advocacy and excitement from our clients, seeing the powerful benefits the solution has provided them.  

Dave is based in StoreForce’s headquarters office in Toronto.

Julian Boxenbaum
Eight Inc.

Julian Boxenbaum is an award-winning, patent holding, experience designer and innovation strategist with a history of developing successful products, strategies, and user-experiences. Julian worked for six years in Italy prior to founding a successful practice in New York which he ran for over a decade. He has worked with international brands such as Tumi, Sperry Top-Sider, HP, Lenovo, and Hypo Real Estate International on projects ranging from product design and strategy to brand positioning and built environments. He also co-founded the renowned innovation salon, LucidNYC and has taught design thinking and integrated innovation at prestigious institutions such as NYU and Carnegie Mellon University. Julian joined Eight Inc. in 2017 and is the Principal in the New York studio.

Patrick Ney
Vice President
Definitive Technology Group

Patrick is Vice President at Definitive Technology Group. His career started in the US Air Force where he served as a Combat Medic. After his military service, he earned multiple undergraduate degrees along with two masters, including an MBA. As co-founder of Definitive Technology Group, he has great passion for developing products that improve process and workflow efficiency. “There is nothing better taking everything that I have learned in my career to develop world-leading products that sell (and pay for) themselves because they have a positive financial impact on an organizations bottom line.” Patrick has become a Subject Matter Expert in battery systems used in various industries including healthcare, materials handling and others.

Roger Bensinger
Executive VP, Global Business Development

Roger is responsible for commercial revenue at Prolitec, the global leader in ambient scent marketing with 100,000+ installations in more than 80 countries.   Prolitec combines superior technology, fabulous fragrances and full-service to create emotional connections between businesses and their customers. 

Roger brings over 15 years of retail management experience having previously served as SVP of Marketing at The Sharper Image. While there, Roger oversaw a $100MM+ advertising budget and directed the marketing efforts across the direct and retail sales channels. He also had P&L responsibility for the wholesale and corporate B2B divisions of the company where Sharper Image proprietary products were sold in thousands of retail doors domestically and abroad. 

Prior to joining Sharper Image, Roger co-owned and operated St. Louis-based All Pro Sports. APS produced and aired Major League Baseball television shows in major markets across the United States. 

Jeff Michaud
VP, Client Strategy

Jeff Michaud is the Vice President of Client Strategy at 3C. He has over a decade of experience in mobile and is a seasoned industry executive. In his role, Jeff leverages his years of experience and deep expertise in mobile strategy and technology to create results-driven, customer-intimate, mobile engagement that deliver substantial value for some of the world’s best brands and retailers. 

Jeff has a passion for helping marketers figure out how to insert mobile into the customer journey in a way that will deliver greater than expected ROI. In addition, his deep understanding of the customers’ needs enables him to help brands create mobile engagement that enhances the customer experience. Working side by side with brands, Jeff crafts strategies to keep them ahead of always evolving trends and technologies. Jeff has delivered mobile marketing strategies that have strengthened brand loyalty and driven millions in new revenue. 

Jeff is an active member in several mobile industry organizations including the GSMA and MMA. He is a leading voice, regular speaker and expert source for the media on all topics within mobile marketing. Jeff also serves as a mentor and the board chairman for Take Stock in Children Palm Beach County, which provides mentoring and college scholarships for at-risk, low-income students in Florida.

Jochen Schmidt
VP, Real Estate and Store Development
Chris Taylor
Square Root

Chris Taylor is founder and CEO of Square Root, where he leads the company’s long-term growth strategy. Passionate about empowering companies to optimize operations and make smarter decisions, Chris founded the company in 2006 with the goal of making business data accessible, understandable and actionable. Under his leadership, Square Root developed its store relationship management (SRM) platform, CoEFFICIENT, which helps the world’s leading automotive and retail enterprises align their organizations, increase transparency, encourage collaboration and improve store performance. A testament to Chris’ commitment to culture, Square Root was recognized as the 2015 2nd best small workplace in America by Fortune magazine. Chris has more than 20 years of experience serving in operational and strategic roles for leading technology and automotive companies including Trilogy, CarOrder, TrueCar and Brighthouse. He earned his degree in Mathematics/Computer Science and Cognitive Psychology, graduating Phi Betta Kappa from Carnegie Mellon University. 

Al McClain
CEO, Co-Founder

Al McClain is CEO and co-founder of RetailWire.com, the expert discussion community for the retailing community. He has spent 30+ years in the retail, tech, and CPG spaces. Al's career highlights include sales and management stints with Luzianne-Blue Plate Foods, Bestfoods, Red Rose Tea, and Progressive Grocer (Trade Dimensions and Retail Insights divisions). He also co-founded IdeaBeat.com in 1997, a precursor to RetailWire.com. Frequent RetailWire clients include Oracle, IBM, SAP, IRI, Emarsys, Intel, iQmetrix, Infutor, Listrak, etc.

Al has spoken extensively at industry events for the National Grocers Association, the Institute for International Research, the Magazine Publishers Association, the d2 Digital Dialogue Conference, and the Category Management Association. He has written for publications such as Nielsen Wire, Loyalty Management, and Forbes.com. He also contributes to SupermarketGuru.com and represents Phil Lempert on speaking engagements, research, etc. He lives in South Florida.

Bonin Bough
Television Host
Cleveland Hustles

Bonin Bough is one of the foremost-awarded marketing executives in his field, the producer and host of The Cleveland Hustles, and the author of TXT Me (646) 759-1837. Throughout his illustrious career as one of the youngest C-suite executives in a Fortune 50 company, Bonin has spearheaded some of the industry’s largest global marketing campaigns across digital, mobile, television, print, and experiential, including the premier of the first ever 3D printed food product, the customizable, real-time 3D printed Oreo at SXSW. 

Bonin’s prominence as a transformative activator has helped reinvigorate traditional marketing by combining innovative tech via breakthrough brand campaigns including Oreo, Honey Maid, Pepsi, Gatorade, and countless other billion dollar brands. He is seen as one of the top mobile marketers in the world, having been named “Mobile Marketer of the Year” by the MMA. In 2013, he was inducted into the American Advertising Federation’s Advertising Hall of Achievement and has been listed in Fortune Magazine’s “40 under 40”, Fast Company’s “100 Most Creative People in Business”, The Adweek 50 and PRWeek Power List.

Jamie Kurtz
Regional Manager
Perry Ellis International
Kristin Schoenstein
Event Director
Future Stores 2018

Kristin Schoenstein has been a Program Director with Worldwide Business Research since 2010 and has been producing events since 2004. She currently specializes in the retail and eCommerce sector where she heads up the Future Stores portfolio and eTail East. She also successfully launched and grew WBR’s customer experience portfolio. In her role, she is responsible for market research, content creation and speaker faculty management for each event. Prior to WBR, she produced events in the healthcare and pharmaceutical sector and got her start organizing educational programming for physicians. In her free time, Kristin heads out to the East end of Long Island where she enjoys boating, fishing and days at the beach with her husband and two daughters.

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