As store associates take on new responsibilities and roles in stores, it is important to adapt your hiring and training processes to acquire, retain and train talent that is well-aligned with your store’s identity. While many retail skills are transferrable between retail jobs and across industries, there are some qualities that make a good associate that cannot be trained. Learn how to revamp your hiring and training programs in this group discussion.
- Developing interactive trainings to instruct new associates on store policies and practices
- Determining which industries have employees whose skills are easily transferrable to retail
- Establishing guidelines for which qualities and skills can be taught and which are inherent, personality-related qualities
- Spending less time, money and energy hiring and training through refined employment criteria and more effective trainings
At Future Stores, you’re in control! Get involved in our unique, peer to peer roundtables for the best discussions you’ll have all year. Talk about your key challenges and hear how other institutions are overcoming them. Use this time as a unique opportunity to dive into a niche topic of your choosing in an informal and intimate setting. Leave the event with new ideas you can put into action as soon as you return to the office.
Topic 1: Brand Storytelling Through Display
Host: Caroline Brown, Director of Visual Merchandising, MM.LaFleur
Topic 2: Putting Down Roots: Tips For Growing In The Offline Retail Landscape As An Ecommerce Company
Topic 2 Host: Dean Handspiker, VP Design – Product & Store Development, Indochino
Topic 3: Sweet Success: Lessons Learned At M&M’s World Through 20 Years Of Operation
Topic 3 Host: Patrick McIntyre, Head of Global Retail, Mars Retail Group, a division of Mars Inc
Topic 4: Loyalty Programs: How To Use Existing Engagement To Drive In-Store Experiences
Topic 4 Host: Agatha Kulaga, Founder & Co-President, Ovenly
Topic 5: Driving Downloads Amongst Deleters: How To Get People To Download And Use Your Mobile App In Stores
Topic 5 Host:
Topic 6: Exploring The Practicality Of Mobile Checkout: Could It Work For You?
Topic 6 Host:
Topic 7: Leveraging Consumer Content To Drive Store Performance
Topic 7 Host:
Topic 8 Host: