Future Stores Miami 2020

February 09 - 11, 2020

Miami Marriott Biscayne Bay, FL

Ben Watkins, VP, Strategy at ChaseDesign
ChaseDesign Logo

Ben Watkins


VP, Strategy
ChaseDesign

Check out the incredible speaker line-up to see who will be joining Ben.

Download The Latest Agenda

Day 1: Imagining The Store Of The Future

Monday, February 10th, 2020


2:55 PM Case Study: Winning Digital Transformation at Retail

Technology has shifted the retail paradigm, giving rise to a new set of expectations that will shape the world we live in. It’s inspired a renaissance defined by new shopper expectations, evergreen innovation, and increasingly elevated experiences. 

Don’t read too much into the stories about the death of physical retail though – it’s still where 85-90% of shoppers go to buy and represents over $2.5T in value. The retail store today is more important than ever.
Yet according to part-one of our landmark “Shop Sense” study for 2020, many retailers and brands are struggling to deliver the intuitive, engaging, effortlessly seamless experiences that shoppers seek, and reward.

Join us as we discuss how shoppers indicate digital is changing the game at physical retail, and the ways in which brands and their retail partners can accelerate growth in the age of digital transformation.