Future Stores Miami 2019

February 05 - 07, 2019

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Brian Seewald


SVP, Customer Experience & Operations
DSW


9:05 AM Keynote Case Study: Transforming The DSW Customer Experience Through Innovation

During this dynamic keynote session, the DSW customer experience team will share how they are breaking “retail as usual” through retail innovation. The team will discuss their most recent Store Of The Future Concepts and will share learnings and insights from their efforts to transform the customer journey. Join us to explore:
-          What it means to break “retail as usual”
-          How the “Store Of The Future” will change retail
-          Visions for the future of customer experience


Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda