Day 1: Imagining The Store Of The Future
Monday, February 10th, 2020
We are all aware the retail business model has flipped, yet we are still trying to rearrange the
same operational and experiential pieces for a different outcome.
Digital is now the epicenter of every retailer and brand, no longer a companion or extension.
At home, on the go, in store. The quest for maximum lifetime customer value is at its pinnacle.
Activating elements of Harmonic Retail™ is the way of this future––today. Harmonic Retail™ as seen in Forbes. All Harmonic Retail™ participants will stay engaged and leave with actionable insights
that can be applied immediately and directly connected to life-time customer value.
- Fundamental truths of Harmonic Retail™ -AND- what to activate in the next 1-3 quarters to outperform the competitive landscape
- Maybe a surprise or two
- If you really want specifics, here are just a few:
o Why & how the store of the future is not a store...but is still physical
o Single most important KPI is for retail today & tomorrow
o Who is already harmonizing with their customers
o Litmus test to see how you are currently driving Harmonic Retail™ with your brand