Future Stores Miami 2019

February 05 - 07, 2019

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

John Antonini

SVP, Regional Director of Stores
Saks Fifth Avenue

8:20 AM Keynote: Reimagining An Iconic Flagship

Saks Fifth Avenue's flagship store in Manhattan is a 94-year-old iconic building that is part of the fabric of New York City. In 2014, Saks embarked on a multi-year renovation of the entire store. The luxury customer has evolved their shopping preferences, as well as what they expect from their in-store environment. With this renovation comes an opportunity for Saks to rethink all aspects of the customer shopping experience. This session will provide an inside view on the changes being made in the following categories:

- Re-imagining the store design to encourage customer exploration
- Understanding the role digital plays to enhance and personalize the customer experience
- Recruiting and developing the next generation of style advisors

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda