is a veteran experience design, creative, and digital business leader; now
Senior Director of User Experience and Service Design at Walgreens. He is
responsible for the digital experience on Walgreens websites, consumer mobile
apps, and in-store retail interfaces - as well as team member-facing digital.
John also leads the omni-channel Service Design practice, with the mission of
improving customer and employee experience across our ~9500 stores.
Check out the incredible speaker line-up to see who will be joining John.
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