Future Stores Miami 2020

February 09 - 11, 2020

Miami Marriott Biscayne Bay, FL

Kari Harkins, Sr. Director, Store Operations at Designer Brands
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Kari Harkins

Sr. Director, Store Operations
Designer Brands

Check out the incredible speaker line-up to see who will be joining Kari.

Download The Latest Agenda

Day 1: Imagining The Store Of The Future

Monday, February 10th, 2020

2:25 PM Case Study: Evolution Through Innovation: DSW’s Omnichannel Journey

DSW’s approach to retail is setting the industry standard for both innovation and excellence in omnichannel. Join us as their team explores their most recent initiatives and evaluates:
  • Where the omnichannel path has led thus far
  • The evolving role of mobile technology in all elements of the customer (and associate) experience
  • Lessons learned through their omnichannel journey (and pitfalls you can avoid)
  • A roadmap for their continued evolution