Future Stores Miami 2020

February 09 - 11, 2020

Miami Marriott Biscayne Bay, FL

Lindsay Leaver, Director, Channel Development at Daily Harvest

Lindsay Leaver


Director, Channel Development
Daily Harvest

Check out the incredible speaker line-up to see who will be joining Lindsay.

Download The Latest Agenda

Day 2: Store Technology & Next Gen Customer Engagement

Tuesday, February 11th, 2020


1:55 PM Panel Discussion Remix: Panel: Attracting & Retaining Associates In Today’s Competitive Retail Landscape

Unemployment is down and wages are up, which means store associates are in the driver’s seat when it comes to the talent acquisition process. Competition amongst retailers is stiff, but it is possible to stand out from the pack if you offer the right incentives and work culture. This session will offer takeaways from top retailers like Chubbies and Perry Ellis for:
  • Offering competitive commission rates that acknowledge the role that associates play in some online sales
  • Designing a digital curriculum for associates that allows them to reference their training materials without having to keep track of paper binders and booklets
  • Creating a flexible work environment where workers can connect, trade shifts, share challenges, and request support wherever needed
  • Utilizing direct input from associates to cater ongoing trainings to the types of skills and disciplines they  are most interested in and using employee concerns and feedback to shape ongoing store operations
  • Driving loyalty with your associates by creating the same supportive community that you offer to your customers