Mark L. Qualls is the VP – Store Operations of GameStop. GameStop is a global family of specialty retailers that makes your favorite technologies affordable and simple. In his current role, Mark oversees all day-day operations of GameStop’s 4000 domestic locations; including essential responsibilities of labor planning and allocations, driving associate productivity through innovative task simplification processes, curating content for the store/field-based communication portal - GSO (GameStop Online), elevating guest engagement/NPS, increasing employee engagement through strategic recognition/incentive programs, and budget/expense management of 400 multi-unit leaders. Mark is a 14-year veteran at Gamestop, during that tenure holding various positions from Regional Director to Director of HR to his current role in Store Operations.
Mark resides in the DFW area with his wife, three children and Wrigley, the faithful dog. Outside of work, Mark is a lacrosse coach for youth girls and works hard to share his passion for world travel and unique experiences with his family.
Check out the incredible speaker line-up to see who will be joining Mark.