Future Stores Miami 2019

February 05 - 07, 2019

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Sarah Townes


VP, Marketing
Mall of America


4:00 PM Case Study: The Mall Of America’s Journey Into The Realm Of AI

The Mall of America has long been a leader in retail and entertainment experiences. But now they are taking steps to become a leading voice in the movement to harness the power of AI for retail experiences. Join us to learn about: 

- Using chatbots and robots to engage customers as they shop
- Finding new ways to surprise and delight at every step along the consumer journey
- Understanding the role of artificial intelligence as a foundation for your omnichannel strategies


Check out the incredible speaker line-up to see who will be joining Sarah.

Download The Latest Agenda