Future Stores Miami 2019

February 05 - 07, 2019

JW Marriott Miami, FL

Contact Us: 1.888.482.6012

Stephen Kuhl


CEO & Co-Founder
Burrow


9:10 AM Keynote Panel Discussion: Retail’s Crystal Ball: Outlining The Retail Store Of The Future

We don’t have a crystal ball for this session, but we do have a group of forward-thinking industry executives that are prepared to use their knowledge of the current retail landscape to make informed predictions about what is to come. We will be exploring:

- Evolving roles for store associates in the retail world of the future
- Innovating on further developments and applications for AR & VR technology
- Increasing automation and artificial intelligence in stores
- Committing to sustainable practices as resources dwindle and environmentally conscious consumers demand solutions
- Positioning yourself to be agile and adaptable for any changes in the industry to ensure that your brand stays current and relevant.


2:00 PM Fireside Chat: Laying A Foundation For Success: Exploring Org Structures That Support Omnichannel Customer Experiences

Creating a seamless omnichannel experience for your customers across all channels requires not only innovative thinking, but seamless cross-departmental collaboration. This session will cover:

- Identifying the (potential) role of omnichannel in each part of your business
- Conducting sufficient testing and validation of omnichannel initiatives before seeking company-wide buy in
- Explicitly defining the KPI’s that can be used to understand and justify continued investment in omnichannel initiatives
- Modeling your internal culture and organizational processes around the seamless integration that you want for customers 



Check out the incredible speaker line-up to see who will be joining Stephen.

Download The Latest Agenda