Future Stores Miami 2020

February 10 - 12, 2020

JW Marriott Miami, FL

Future Stores Miami Store Tours

Store Tours have been one of our favorite parts of Future Stores and we're always happy to bring you to some of the most amazing flagship stores in Miami. This is your chance to get an exclusive look behind the scenes at the latest technology and experiential in-store trends from amazing brands. In 2019, our current confirmed store tours include Brickell City Centre, Graupel and Saks Fifth Avenue.

The Brickell City Centre

Join us for a walking tour of the newly completed Brickell City Centre,located just steps from the conference venue! Follow the official Future Stores Walking Tour Guide for directions regarding which stores to visit and what makes the in-store experience at each of them so unique. Planned stops include: Coach, In-sight, Kendra Scott and Sephora


Step into the future with us as we tour the newly-opened Graupel store at Merrick place! Graupel’s in-store virtual 3D scanner takes customers’ exact measurements to fit them for totally customized bespoke clothing that doesn’t break the bank and can be delivered within 5-7 days. Learn how technology can be used to both enhance concierge-level service and create truly personalized shopping experiences.

Saks Fifth Avenue

Join us for a behind-the-scenes tour of one of the world’s preeminent retailers and a true Miami style destination: Saks Fifth Avenue at Brickell City Centre. Gain a glimpse of the renowned Fifth Avenue Club and learn about the ‘Saks At Your Service Mercedes-Benz Sprinter’. From private spa rooms, to luxury eatery Casa Tua Cucina, learn how Saks goes above and beyond to provide shoppers with beautiful and engaging in-store experiences.